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Shipping and Delivery Policy

Effective Date: 25-04-2024

Thank you for choosing Karam Packaging Pvt Ltd for your packaging needs. We are committed to delivering your orders with speed, accuracy, and care. Please review the following shipping and delivery policy to understand how we handle your orders:

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days upon receipt of payment confirmation.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer several shipping options to meet your needs, including standard and expedited shipping.
  • Shipping methods available may vary depending on your location and the products ordered.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, shipping method selected, and your delivery address.
  • You can view the shipping costs for your order during the checkout process before making payment.

4. Delivery Timeframes:

  • Delivery timeframes depend on the shipping method selected and your location.
  • Standard shipping typically takes between 3-7 business days for domestic orders and 7-14 business days for international orders.
  • Expedited shipping options are available for faster delivery, with delivery times ranging from 1-3 business days for domestic orders.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can use this tracking information to monitor the status of your delivery online.

6. Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or misdeliveries.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. International Shipping:

  • For international orders, additional customs clearance procedures and import duties may apply.
  • These fees are the responsibility of the customer and are not included in the shipping charges.
  • Please check with your local customs office for more information on import regulations and fees.

8. Delivery Attempts:

  • Our shipping partners will make multiple attempts to deliver your order to the provided address.
  • If no one is available to receive the package after several attempts, it may be returned to us, and additional shipping charges may apply for re-delivery.

9. Damaged or Lost Shipments:

  • In the rare event that your order is damaged or lost during transit, please contact us immediately.
  • We will work with our shipping partners to resolve the issue and either replace the damaged items or issue a refund, depending on the circumstances.

10. Order Cancellation:

  • Once an order has been processed and shipped, it cannot be canceled or modified.
  • If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request before shipping.

11. Contact Information:

  • If you have any questions or concerns regarding your order or our shipping and delivery policy, please don’t hesitate to contact us.
  • You can reach our customer service team via email at sales@karampackaging.com

12. Policy Updates:

  • We reserve the right to update or modify this shipping and delivery policy at any time without prior notice.
  • Please review this policy periodically for any changes or updates.

By placing an order with Karam Packaging Pvt Ltd, you agree to abide by the terms and conditions outlined in this shipping and delivery policy. Thank you for choosing us for your packaging needs. We appreciate your business!